Apps like DoorDash and Uber Eats have disrupted the food industry. Since their launch in 2013 and 2014, respectively, restaurants across the country have outsourced delivery services to independent drivers who use the apps to make extra cash.
During the pandemic, these services were in demand like never before. For customers, the apps make ordering food in almost every restaurant as easy as opening their smartphone. It’s almost as easy for drivers to get a delivery job selling groceries from local restaurants.
However, before you download your next order, take some time to review the key differences between DoorDash and Uber Eats so that you can get the most out of your delivery appearance.
DoorDash vs Uber Eats: The Top Food Delivery Apps For Duke It Out
The general premise of the two apps is almost identical: customers order groceries in local restaurants. The apps alert the drivers in the area with the order details. The first driver to take the order picks up the food and brings it to the customer. Easy enough right?
However, some differences are worth noting. Some minor and some major. We’ve looked in depth into these differences, looking at salary, vehicle, and job requirements, available locations, driver ratings, and more to help you make an informed decision before you begin delivery.
And if it’s too quick to call, you can always sign up for both to see which one suits you better.
Round 1: app ratings
Because the apps are so popular, they have garnered more than 4.1 million driver reviews. Both companies require their drivers to use other apps as customers. This is a huge benefit when trying to get a sense of the driver’s perspective. Also included are Glassdoor worker reviews.
DoorDash Driver (Dasher) Reviews
The feedback from Dashers has been mixed overall, but the iOS version of the app is clearly preferred. Trends in negative reviews across all platforms show that many drivers experience glitches and crashes, especially Android users, and the nature of the work places a heavy burden on their vehicles. Many negative reviews mention that DoorDash’s strict performance metrics are problematic.
Employees have checked DoorDash more than 760,000 times.
Glassdoor rating:: 3.7 out of 5.
Uber driver reviews
More than 3 million drivers rated Uber. One notable caveat is that Uber has a driver app. That said, it’s difficult to get opinions from just Uber Eats drivers as the general reviews of the Uber app are mixed. Overall, the reviews are positive.
Trends in negative delivery reviews on Glassdoor indicate GPS issues and issues with contacting customer service. Several drivers mentioned problems with the transport and the climb money (bonus payment during the inquiry times). Negative reviews regarding vehicle wear and tear are common.
App Store (iOS) rating: 4.6 out of 5.
Google Play (Android) rating: 3.8 out of 5.
Glassdoor Rating: 3.9 out of 5.
Round 2: job and vehicle requirements
To become a Dasher or Uber Eats driver, you need to meet a number of requirements. Some are vehicle related, others age and experience related.
To qualify as a Dasher, you must be at least 18 years old. Dashers must have a valid driver’s license. There are no car requirements, but car insurance is required. In some markets, you can have scooters, bicycles and motorbikes delivered.
For vehicle delivery, the minimum age depends on your local jurisdiction and on at least one year of driving experience. Vehicles must not be older than 20 years. Drivers must be properly insured and can use bicycles and scooters in certain markets. Age requirements are higher for those who prefer two wheels – 18 for bicycles and 19 for scooters.
Round 3: registration process
It’s easier to become a delivery driver for DoorDash and Uber Eats than getting a part-time job. You can complete the whole process from your smartphone or computer.
You can log in as a Dasher in the driver app. You must agree to (and pass both) a background and vehicle exam. They might only last a couple of days, but are wrong on the week or two side.
After passing the exams, you need to choose what type of “orientation” you want. The pandemic paused personal orientations. Depending on your market, you may need to request an “Activation Kit” instead. According to driver tests, receiving your activation kit may take a few weeks longer.
The activation kit contains a Dasher manual, a hot bag and a credit card that is used to pay for orders. As soon as you have received and set up the card via the app, you can take orders.
For newbies to Uber, you can sign up on the website or through the drivers app. Due to the stricter vehicle requirements, the application requires more detailed information about your journey. A background check is also required, which can take three to five working days to complete.
After the background check is completed and your application is approved, you can start taking orders. No orientation or additional equipment is required.
If you’re a current Uber rideshare driver, it’s easy to ship with Uber Eats. You simply opt for Uber Eats orders via the driver app and can begin delivery without any additional verification.
Round 4: Pay and tip
The two apps treat payment slightly differently, both in terms of the way you get paid and how you pay for customers’ orders when you pick them up. None of the companies offer guaranteed wages (unless you live in California).
From autumn 2019, the company switched to a payment model in which Dashers earns a higher basic fee per order and also keeps 100% of their tips. Previously, a customer tip subsidized the Dasher’s basic remuneration.
Dashers say they make between $ 11 and $ 15 an hour depending on their location, but these earnings are not guaranteed. Pay is based on how many orders you take per hour and how many customers tip you. DoorDash pays weekly by direct deposit or you can access your earnings early via Fast Pay for $ 1.99.
When picking up orders, you may need to pay for the order with the company red card from your activation kit.
Depending on your location, you can expect to make an average of $ 11-14 an hour. Again, these wages are not guaranteed as your earnings are based on orders and tips. With Uber Eats, you get 100% of your customers’ tips. You are paid weekly by direct deposit, or you can pay a fee to get early access to your earnings via Instant Pay for 50 cents.
You are not involved in the payment process for food orders. Partner restaurants are reimbursed directly from Uber.
Round 5: Available locations
It is easy. Both services are available in most major cities in all 50 states.
Previously, DoorDash and Uber Eats operated driver support centers in major subway areas in most of the states. In 2020, many of these centers were closed due to the coronavirus. Some still exist, but none of the companies offer a comprehensive, public list of the remaining locations.
Finals: Additional benefits
Promotional offers are popular with both DoorDash and Uber, but only temporarily and vary by location. Aside from sign up bonuses and referral codes, there are a few perks here that will stay.
Some of the benefits unique to DoorDash include grocery delivery options, automated insurance coverage, and healthcare services.
After being verified and accepted as a Dasher, you can deliver groceries to any city that DoorDash operates in. This means that there are no strict location requirements. The company also started Grocery delivery Services in some areas of the Midwest and West Coast.
Dashers also receive additional Car insurance and Work accident Insurance for accidents or injuries outside of your current auto insurance. The plan covers up to $ 1 million in medical expenses, a weekly payment of $ 500 for disabilities, and $ 150,000 to loved ones for fatal accidents. The coverage is automatic. There are no deductibles or premiums.
While DoorDash doesn’t offer health insurance, the company works with Stride Health, which provides free health care advice and assistance to Dashers who need help finding affordable insurance plans.
Uber Eats drivers receive a variety of discounts and may be eligible About Pro Perks.
Get all Uber drivers Discounts for vehicle maintenance and telephone service plans. Uber also works with Stride Health to provide health plans and tax advice. Drivers are automatically given additional auto insurance that covers up to $ 1 million in damage. There is a $ 1,000 deductible before benefits are paid out.
Uber Pro perks were recently rolled out to all Uber markets in the United States. Only top-notch drivers receive pro perks like tuition fees and gas refunds. The program is aimed primarily at Uber drivers, not Uber Eats drivers.
If you drive for both Uber and Uber Eats, your grocery deliveries may be eligible for Uber Pro, but only Uber-Eats approved drivers aren’t eligible.
Final decision in DoorDash against Uber Eats
Thing! Thing! It was an even match. Uber Eats and DoorDash were consistently neck to neck. No knockout hits. A couple of jumps from DoorDash’s insurance coverage and grocery options, and a couple of snags from Uber’s overall rating and option to upgrade to carpooling.
The decision rests with our judges. (You are that.)
This article originally appeared on www.thepennyhoarder.com